Refund Policy
Refund Eligibility
We offer refunds only under specific conditions:
You were charged more than once for the same transaction.
You were unable to access the platform due to a technical error on our end.
You did not receive the digital product or service due to a verified system failure.
Please note:
Refunds will not be issued for:
Change of mind after purchase
Lack of results due to user error or unrealistic expectations
Failure to use the platform correctly
Leads or contact data not replying (we provide access to data, not guaranteed responses)
3. How to Request a Refund
To request a refund, contact us within 7 days of your purchase at:
[email protected]
Include the following in your message:
Your full name
Email used during the transaction
Date of purchase
A clear explanation of the issue
Our support team will review your case and respond within 2β5 business days.
4. Chargebacks and Disputes
We encourage you to contact us directly before initiating a chargeback. If you file a chargeback without contacting us first, we reserve the right to dispute it and may suspend your account.
5. Policy Updates
We may update this refund policy as needed to reflect changes to our services or legal requirements. Please check this page periodically for updates.
If you have any questions or concerns about our refund policy, donβt hesitate to reach out.
Thank you for your trust.
π§ Email: [email protected]
π Website: boolsearch.com
Licensed by MUSABIF INVESTMENT LTD